With Item Protection you can send and receive cherished items with peace of mind.
If the item you receive falls into one of the below categories:
If an item is significantly not as described, as confirmed by the Lucky Sweater team, the Lucky Sweater team will assist you in a trade-back. A trade-back means items are returned to the original owners. Lucky Sweater will work with the involved parties to resolve the issue.
Come for the clothes, stay for the community. Never have to buy again.